The shoes were in warranty and the sole was damaged. Sunglasses…, Weight Training, ); Defects caused by service (including repairs) performed by anyone other than a Decathlon authorized representative; Defect caused by a modification of a product without Decathlon’s permission; If the product serial number has been removed or defaced, or if the displayed serial number does not correspond to the nature, type, or origin of the product. Clothing & Shoes…, Down Jackets, III. DECATHLON E-COMMERCE STORE. Triathlon…, Roller Skating, ... And Like you mentioned about our 2-year warranty, we are sorry we will not be able to exchange or help in fixing the shoes. Isothermal Cases…, Headlamps, Top Decathlon Australia deal: Extended Warranty. Harsh experience to shop with decathlon Faridabad. 2. Because some states do not allow the exclusion or limitation of implied warranties, some of the above exclusions or limitations may not apply to you. If you bring your product to a Non-authorized Service Center, any price charged for the repair and any defect caused by their work, will not be covered by the Warranty. Fishing…, Archery, Every Decathlon product is supported by a warranty, as explained below. This Warranty is only extended to the original purchaser or gift recipient of a product. Backpacking Tents…, Sleeping Bags, If you have experienced an issue or fault with an item purchased from decathlon.ie you must contact our support team at [email protected] in advance of returning it under the warranty claim. Select your order and click on "Return". Combat Sale…. Lanterns…, Down Jackets, IMPORTANT: Please provide a copy of your original receipt  to the Service Center to be covered by the Warranty.IMPORTANT: Before you deliver your product for warranty service, it is your responsibility to empty your products and verify that you have not left any object or item in the products, such as in its pockets. When you contact the Customer Service Department, you will be asked to provide: A customer service representative will provide you with the relevant instructions on how to ship your product to our Service Center. Baseball…, Kayaking, The hat must also have a wide brim and flap which fully protects the face and the back of the neck. DECATHLON IS NOT RESPONSIBLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (SUCH AS LOSS OF CONTENT, LOSS OF USE, LOSS OF TIME, ETC. Socks…, Locks, DELIVERY INFORMATION FOR ONLINE ORDERS . 2. When a refund is given, the returned product becomes Decathlon’s property. Merchandise purchased at a Decathlon Store Sale that is sent to the Decathlon Returns Department will be sent back to you at your cost or destroyed. Get a $10 bonus just for signing up for Swagbucks! Tights…, Swimsuits, If you have experienced an issue or fault with an item purchased from decathlon.ie you must contact our support team at [email protected] in advance of returning it under the warranty claim. Bikinis, Boardshorts…, Pants, Men's Tops…, Kids' Tops, Warranty against defects Depending on the product, Decathlon offers a Limited Warranty against defects in material and workmanship, computed from the date of purchase. In this case, a customer service representative will contact you to complete the acquisition of this new product. Carry on the back/in the hand using the multiple handles or pack it on a vehicle to lighten your load. Women's Tops…, Men's Jackets, One area in which this is demonstrated is the new lifetime warranty offered by B’TWIN. Boots…, Snowboards, All sports In such states, Decathlon’s warranty is limited to the greatest extent permitted by applicable state law. Following receipt of the product, our Service Center will check the product and will issue a report indicating whether the product needs to be fixed or replaced and whether its defects are covered by the Warranty. Our Decathlon Membership Perks includes a 2 year warranty on all products (excluding consumable items) covered by a sales warranty. Kids' Bottoms…, All Sale, Fishing…, Archery, When you contact the Customer Service Department, you will be asked to provide: A customer service representative will provide you with the relevant instructions on how to ship your product to our Service Center. Kids' Bikes…, Boxing & MMA, Leggings, Tights…, Bike, Cookware…, Water Bottles, The Warranty does not apply to any non-Decathlon product, even if packaged or sold with a Decathlon product, and does not apply to any counterfeit product. Yoga & Studio…, Skiing, Since 1976, we design, manufacture, and offer the best gear at the best prices for more than 80 sports. IMPORTANT: Please provide a copy of your original receipt  to the Service Center to be covered by the Warranty. Decathlon is not responsible for any items left in products sent to us for repair or replacement. Tous les produits de nos marques passions (Aptonia, Artengo, b'Twin, Domyos, Fouganza, Geologic, Geonaute, Inésis, Kalenji, Kipsta, Quechua, Tribord et Wed'ze) sont garantis pendant 2 ans sauf indications contraires et dans les conditions normales d'utilisation. If you have any feedback, comments, questions, requests and/or other communications regarding warranties, please contact the Customer Service at: [email protected] To get a return number, indicating the reason for the defect, you should visit the section “My account” => “Track my orders”. On most products of Decathlon sold online, you can enjoy a 2 year warranty while some products may offer a 5 to 10 year warranty as well. Decathlon … Shoes…, Skis, Dance…, Climbing, In case of repair or replacement, Decathlon will cover any cost of delivering the product back to you. Isothermal Cases…, Headlamps, 3. Kids' Bottoms…, All Sale, For information on the warranties covering products sold by Decathlon and warranty returns, see Decathlon's Warranty Policy. Customer service will arrange the pick-up of items to be … GARANTIE DECATHLON COMMENT FONCTIONNE LA GARANTIE DE VOS PRODUITS DE MARQUES PASSIONS ? Squash…, Running, Women Sale, Tops…, Kids Sale, Tops, Combat Sale…. Log in to your account. DECATHLON SPECIFICALLY DISCLAIMS ANY AND ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT.DECATHLON DOES NOT WARRANT THAT IT WILL BE ABLE TO REPAIR ANY PRODUCT UNDER THIS WARRANTY OR PROVIDE A REPLACEMENT PRODUCT THAT MEETS ALL THE CHARACTERISTICS AND FUNCTIONALITIES OF THE ORIGINAL PRODUCT.The Warranty gives you specific legal rights and you may have other legal rights depending on the state in which you reside. (A) Provide SELLER with a written notice of any alleged defect within the warranty period stated in Section IV and ten (10) days of its discovery; and (B) Ship the photographs of the defective product(s) to SELLER, at 179 Campanelli Pkwy., Stoughton, MA 02072, with mailing or shipping charges prepaid (“Warranty Claim Procedures”). Backpacking Packs…, Camping Tents, Stand Up Paddle…, Cross Country Skiing, Tights…, Swimsuits, Fleeces…, Pants, For further information, please contact [email protected] We will replace your item or refund the amount (by checking the conversion into Swiss francs). Decathlon warrants each of the Decathlon products against defects in materials or workmanship ("defects") for the Warranty Period identified on the product label, computed from the date of receipt of the product by the purchaser ("Warranty"). Up To 40% Off…, Under $25, R. Rahul Dewani. Our designers developed this 100 rowing machine for your at-home cardio workouts. Boots…, Boots, If a product is replaced during the Warranty Period, the replacement product  will be warranted for the remainder of the Warranty Period of the original product. Boardshorts…, Jackets, Triathlon…, Roller Skating, Snow Shoes, Grips…, Ice Axes, Crampons, Helmets, Beanies…, Sport Bras, Delivery. Rain Jackets…, Sweatshirts, Hoodies, Tents…, Fitness, Feel free to contact us on any questions you have. DECATHLON DOES NOT WARRANT THAT IT WILL BE ABLE TO REPAIR ANY PRODUCT UNDER THIS WARRANTY OR PROVIDE A REPLACEMENT PRODUCT THAT MEETS ALL THE CHARACTERISTICS AND FUNCTIONALITIES OF THE ORIGINAL PRODUCT. Whether a Product is covered by warranty will be set out in … Running Shoes…, Gloves, Covid-19 update: at present, we have an increased volume of messages and therefore our response time is longer than usual. In order to qualify for the Limited Lifetime Warranty, the buyer must: • Have a DECATHLON Card and the details of the frame or bike purchased must be recorded on the buyer's DECATHLON Card at... • Register the purchase by completing the warranty certificate available on the https://www.decathlon.co. Shoes…, Skis, Under $50…, Bike Sale, THIS WARRANTY AND THE REMEDIES SET FORTH IN THIS DOCUMENT ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES, AND CONDITIONS, WHETHER WRITTEN OR ORAL, EXPRESS OR IMPLIED. THIS WARRANTY AND THE REMEDIES SET FORTH IN THIS DOCUMENT ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES, AND CONDITIONS, WHETHER WRITTEN OR ORAL, EXPRESS OR IMPLIED. Jackets…, Shoes, To find the length of the applicable warranty p Warranty The products sold on the Website may be guaranteed which the duration is mentioned on the product. Ice Skating…, Folding Bikes, Kids Sale, Bottoms…, Up To 20% Off, Socks…, Locks, Since 1976, we design, manufacture, and offer the best gear at the best prices for more than 80 sports. Backpacking Packs…, Camping Tents, This is an extension of the previous 5 year warranty, and is a demonstration of the confidence in the quality of the products. Decathlon also does not make any representation or Warranty as to specifics (such as quality, value, saleability, etc.) The entire design team had the opportunity to test this cap during frequent excursions in the Mont Blanc mountain range, where Forclaz – Decathlon's trekking brand – has its offices. Please feel free to visit your nearest Decathlon store to have the product physically checked for some defect and claim an exchange or refund in case of any manufacturing defect. Home Gym Equipment…, Clothing, If the product is no longer available, Decathlon will substitute the product for a same price product chosen by you. Decathlon Store Sales are in-store events (not Decathlon.com) where we sell merchandise “as is” and all sales are final. Bikinis, Boardshorts…, Pants, This Warranty Policy is incorporated by reference into the Terms of Sale. For more information about our 2-year warranty, please click HERE. Men Sale…, City Biking, Depending on the product, Decathlon offers a Limited Warranty against defects in material and workmanship, computed from the date of purchase. Jackets…, Shoes, If you detect a defect in your Decathlon product during the applicable Warranty Period, you should contact our Customer Service Department, as indicated in How to Contact Us section below, for a replacement of your product. UV protection standards for hats and caps are very specific: The fabric must of course be anti-UV (UPF index greater than 40), but this is not enough to claim the finished product is anti-UV. Home Gym Equipment…, Clothing, Up To 40% Off…, Under $25, On most products of Decathlon sold online, you can enjoy a 2 year warranty while some products may offer a 5 to 10 year warranty. We stand behind everything we design and sell. ), OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE, CAUSED BY A PRODUCT DEFECT.Some states do not allow the exclusion or limitation of incidental or consequential damages or exclusions, thus the above exclusions may not apply to you. Leggings…, Hiking Boots, Scooter…, Basketball, Bike Helmets…, Hiking Backpacks, That the warranty is not valid as the shoes are used. Yoga Mats…, Punching Bags, The Warranty only applies to products manufactured by or for Decathlon that can be identified by the Decathlon trademark or logo affixed to them. The warranty covers normal use on all aluminium and steel B’TWIN bike frames, rigid metal forks, bars and stems. Base Layers…, Swimsuits, Some of Decathlon’s Products come with a sales warranty that on delivery and for a period of two (2) years from delivery, the Products shall be free from material defects. Boots…, Snowboards, Warranty Returns For information on the warranties covering products sold by Decathlon and … Kids Sale, Bottoms…, Up To 20% Off, Fleeces…, Pants, Men Sale, Tops…, Women Sale, Jackets, Boardshorts…, Jackets, Most of our products are covered by a warranty for the period stipulated on the web page of the product which in most cases is at least 2 years from the date of purchase. 2 hours a week Coupons & Deals and Earn Cash back with how to claim decathlon warranty! Covid masks return number, please contact help.ireland @ decathlon.com case, a Customer at.: 85.0 % Polyamide, Main fabric: 85.0 % Polyamide, Main fabric: 85.0 %,... Than 80 sports receipt as this document will be necessary for you complete! 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