We're currently experiencing high call volumes, Report a lost or stolen card / cheque book. Sending us a message via the Mobile Banking app. It has delivered £250,000 to around 750 customers since 25 March. Outside these hours please call 0370 600 0459 (+44 1268 500 813 from outside the UK). If you have any questions here are the contact numbers... Telephone: 0370 333 9091  Calls may be recorded. Product fees may apply. We're really pleased you've received great service from us. Lines are open Monday to Friday 9am - 5pm GMT except public holidays. Open 24 hours a day. If you have a Relationship Manager, please contact them. UK: 0333 202 3330 It has delivered £250,000 to around 750 customers since 25 March. Credit Cards Credit Card accounts assigned to RBL Bank Effective 15 November 2013, The Royal Bank of Scotland plc (now known as NatWest Markets plc) credit cards portfolio has been transferred to The Ratnakar Bank Ltd. (RBL). Contact information for NatWest Credit Cards Services (Classic Customers) with its free or geographic phone number. Overseas: +44 1268 508 018. Gibraltar: 00350 200 14477. Ask Cora a question, search our FAQs and find useful contact details in our Support Centre. Their working hours vary. Call us on: 0370 909 3701 or +44 1268 508 019 (if you’re outside the UK). Card loss centre. To report your Visa debit card lost or stolen and use the Emergency Cash service, please call our Card loss centre straight away. PO Box 5427. If you’ve made a purchase using your credit card we might be able to help you if any issues arise. You can change your address for your credit card by: Contacting us via live chat online. To top it off NatWest also offer 4 years with 1/3 of National Express coach travel. Log in to NatWest Online Banking . From abroad: +44 2392 676060. You can use your customer number or your card number. Use our online form to nominate the member of staff for a service award. Contact information for NatWest Credit card fraud (Personal customers) with its free or geographic phone number. Card loss centre 0370 600 0459 (overseas +44 1268 500 813) Minicom: 0800 917 0526 Open 24 hours a day. Direct Debits and Standing Orders set up through your bank account can be cancelled simply using your Mobile App or Online Banking. NatWest is the first bank in the UK to offer isolated customers a fee-free cash delivery service at their doorstep. For All Natwest Credit & Debit Cards. You'll need to be registered for Telephone Banking to get started. Calls cost 7p per minute plus your phone company’s access charge. Lines are open 24 hours a day, 7 days a week. New borrowers (Buy to Let only): +44 (0) 1624 632345, Solicitor Redemption request Fax line: 01624 637014, Lines are open Monday to Friday 9am-5pm except bank holidays. Security may be required. Visiting us in branch. Calls may be recorded. The NatWest accessible credit card is a new card design developed with and accredited by the Royal National Institute of Blind People that makes it easier to use your credit card if you are blind or partially sighted. NatWest will NEVER ask for your full PIN or Password when identifying you on the phone or online, and will NEVER ask for Card Reader codes on the phone or when logging in. Outside these hours please call 0370 600 0459 (+44 1268 500 813 from outside the UK). From abroad: +44 2381 244182. App available to personal and business banking customers aged 11+ using compatible iOS and Android devices and a UK or international mobile number in specific countries. This service is now closed for a number of customers and we are continuing to close COL for more in the coming months. Online Banking services Log in - step 1 Choose how you'd like to log in. If you think someone may have access to your card PIN, please contact us so that we can cancel the card and issue you with a new PIN. Have you noticed any suspicious transactions or think you're a victim of fraud? If your card is damaged or lost, you can order a replacement online in less than 2 minutes – that's less than half the time it takes if you were to phone us (5min 10s). If you receive a call or email from NatWest that you are suspicious about, cease the call immediately, or forward the email to [email protected] Visit today to see how we can serve you. If your card is lost or stolen then please call us straight away on one of the following numbers: UK: 0370 600 0459, Relay UK: 18001 0370 600 0459 Overseas: +44 1268 500 813 For business banking support or if you're struggling financially you can call this number: 0345 711 4477 +44 870 511 4477 from outside the UK. Annual fee waiver - the Business credit card is free for the first year. Contact NatWest Credit Cards Services (Classic Customers) 09042890159. Calls may be recorded. You must have at least £20 available in your account. If you need to make a complaint relating to a credit card you have with us, here’s how to contact us: Phone (24 hours) UK: 0370 333 9091. You can withdraw up to £300 from a NatWest or Tesco cash machine if you're a fully active online or telephone banking customer and if you aren't we'll still let you withdraw up to £60 to tide you over. Students can manage their account online or over the phone 24/7, and can even set up text message alerts to remind them to pay for things like rent and bills. You can call NatWest’s credit card services 24/7 at 0370 333 9091 both from the UK and from abroad (adding the +44). Online Banking services Log in - step 1 Choose how you'd like to log in. If you currently use this service and have not received a letter, do not worry, we will be contacting you soon with more information about this change and the online options available to you. Card loss centre 0370 600 0459 (overseas +44 1268 500 813) Minicom: 0800 917 0526 Open 24 hours a day. Credit Cards Credit Card accounts assigned to RBL Bank Effective 15 November 2013, The Royal Bank of Scotland plc (now known as NatWest Markets plc) credit cards portfolio has been transferred to The Ratnakar Bank Ltd. (RBL). Please be prepared to answer some security questions so we can verify your identity. A regular debit or credit card payment is not a direct debit or a standing order. If you urgently need our help within the next 72 hours please phone us - wait times are currently higher than usual. NatWest ClearSpend is available to download from the App Store and Google Play. From abroad: +44 1268 508 018, Telephone: 0370 909 3715  You'll need to be registered for Telephone Banking to get started. Our call centres are open 24/7 for basic banking enquiries. Gold customers have access to a 24/7 concierge service... Gold customers have access to Ten, one of Europe's leading concierge services, helping them make the most of their valuable free time - from flight and holiday bookings to last minute gifts. I have a problem with a debit or credit card purchase / payment If you’ve made a purchase using your debit or credit card we might be able to help you if any issues arise. Open 24 hours a day. It's a regular payment made from your card, like a subscription to a publication or a service, such as a television streaming package. Isle of Man: 01624 637190  Please have your Customer Number and PIN ready as this will enable your call to be answered faster and more securely. 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